Question 1

Is it safe to buy plants online in Bangladesh?

Accepted Answer

Yes! At FlorianBD, we ensure secure packaging with specialized plant boxes, express delivery within 2-5 days, and a replacement guarantee if plants arrive damaged. All our nurseries are verified and plants are inspected before shipping. We've successfully delivered over 10,000+ plants across all 64 districts of Bangladesh.

Question 2

What is the delivery time and cost for plant orders?

Accepted Answer

Delivery takes 2-3 days in Dhaka, Gazipur, and Narayanganj, and 4-5 days for other districts. Delivery fees range from ৳60-৳150 depending on location and order size. Orders above ৳2000 qualify for FREE delivery within Dhaka city. We provide live tracking information via SMS once your order ships.

Question 3

How do I ensure the plant will survive in my home environment?

Accepted Answer

Each product page includes detailed care instructions specific to Bangladesh's climate. Our plant experts are available via phone/Facebook messenger to help you choose plants based on your space (low light, balcony, AC room). We also provide a free plant care guide eBook with every order and post-purchase support for 30 days.

Question 4

Can I visit the nursery before purchasing?

Accepted Answer

Yes! Many of our partner nurseries welcome visits. Contact us through the product page or call our hotline, and we'll arrange a nursery visit appointment. However, online ordering offers convenience, detailed product photos, customer reviews, and often exclusive online discounts not available at physical nurseries.

Question 5

What payment methods do you accept?

Accepted Answer

We accept bKash, Nagad, Rocket, credit/debit cards (Visa, Mastercard), bank transfers, and cash on delivery (available in select areas). All online payments are secured with SSL encryption. For COD orders, please verify your order via phone confirmation.

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